Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22695 Discussions

Problems with igdusc32.dll, Win7 x64

NNiko9
Beginner
10,265 Views

Hello everyone.

I've encountered a problem with launching some games from EA, namely https://en.wikipedia.org/wiki/Command_%26_Conquer_3:_Tiberium_Wars Command & Conquer 3: Tiberium Wars and https://en.wikipedia.org/wiki/The_Lord_of_the_Rings:_The_Battle_for_Middle-earth The Lord of the Rings: The Battle for Middle-earth.

When I try to start on of them the crush occurs. I tried to debug it, and discovered that it happened in the igdusc32.dll.

CPU: Intel Core i5-4460, 3200 MHz

GPU: Intel(R) HD Graphics 4600

GPU Driver version: 10.18.14.4414

Message from the debugger for the first game launch:

> igdusc32.dll!62f7d9a5() Unknown

Exception thrown at 0x62F7D9A5 (igdusc32.dll) in cnc3game.dat: 0xC0000005: Access violation reading location 0x0000001C.

The call stack looks like this (don't know, could it be useful or not):

> igdusc32.dll!63c8e9c5()

[Frames below may be incorrect and/or missing, no symbols loaded for igdusc32.dll]

igdusc32.dll!63c8f0da()

igdusc32.dll!63c8ea04()

igdusc32.dll!63c87866()

igdusc32.dll!63c879c7()

igdusc32.dll!63c880e5()

igdusc32.dll!63c88960()

igdusc32.dll!63c85089()

igdusc32.dll!63d06db6()

igdusc32.dll!639d97f4()

igdusc32.dll!639dbe01()

igdusc32.dll!639dc350()

igdusc32.dll!639dc4cb()

igdusc32.dll!63cab30c()

igdusc32.dll!6393bb62()

igdusc32.dll!639396e3()

igdumdim32.dll!068da28f()

ntdll.dll!_NtWow64GetCurrentProcessorNumberEx@4 ()

ntdll.dll!_RtlGetCurrentProcessorNumberEx@4 ()

ntdll.dll!_TppGetWorkerFactoryHandle@4 ()

ntdll.dll!_TpCallbackMayRunLong@4 ()

Also I tried to google about this problem and found a few people who also came across it, but there was no solution.

0 Kudos
23 Replies
idata
Employee
1,882 Views

I would like to confirm that the lastest driver Beta 15.40.xx.4530 has fixed the problem for Tiberium Wars: Kane's Wrath. The game is now playable. Thanks you.

0 Kudos
MMaxi2
Beginner
1,882 Views

its fixed hahah

the new beta graphics driver from intel fixes it

good job intel much appreciated

0 Kudos
kwang501
Beginner
1,575 Views

I have the same problem with dell laptop/hd 4600/6235 wifi/i5 4310m cpu/win 10 x64, the error info is "exception in exception handler" while i run c&c 3.

The drivers' version is 44xx, but i use old 4252 driver release on jul 29 2015 to replace 44xx, and then issue resolved.

Today jan 8 2017, I update driver version to 4531 by windows update, the new version is work.

Thank you

Sorry for my english, from China.

我有同样的问题,我使用Dell笔记本电脑,HD4600显卡,Intel 6235 Wifi,i5-4310处理器,Win 10 64位,我运行命令与征服3的时候显示的错误信息是"exception in exception handler"。

我当时用的44xx版本的显卡驱动,但是之前我用2015年7月29日发布的4252版本的驱动替换了44xx版本,然后问题就解决了。

我今天通过使用windows更新,得到了最新的2016年9月29日发布的4531版本的驱动,新版驱动也没问题。

谢谢你们

Reply