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Problems with video card...

idata
Employee
‎03-29-2013 03:41 AM
1,740 Views

Hello community

I bought a new pc 2 days ago.

Toshiba Satellite s855-s5381

Windows 8

Intel core i7 3630qm (video card: intel hd 4000)

8gb ram

Testing the machine i have no questions for anythig, but today, trying to install a game, it started appearing an error in a basic game called age of empires....

Error:

Could not initialize graphics systems. Make sure that your video card and driver are compatible with DirectDraw

PD: I already intalled DirectX

Does it have solution?

Thanks for your support

Alejandro

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Marcos_U_Intel
Employee
‎03-29-2013 02:14 PM
912 Views

I recommend you get the latest graphics drivers at the link below:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22373&lang=eng&OSVersion=Windows%208*&DownloadType=Drivers http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22373&lang=eng&OSVersion=Windows%208*&DownloadType=Drivers

If the issue persist, reply with the name of the game you are trying to run.

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