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22782 討論

SCREEN DISPLAY

rodmur
初學者
3,042 檢視

MY SCREEN IS IS NOT CRYSTAL CLEAR AND THE COLOUR IS NOT 100%

0 積分
8 回應
AlHill
超級使用者
3,037 檢視

you provided no information.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

rodmur
初學者
3,033 檢視

Disply is not 100 % crystal clear and colours are wrong

AlHill
超級使用者
3,030 檢視

Your HD2500 graphics are discontinued and not supported.

What do you mean "colours are wrong?"  Provide a photo as it sounds more like a hardware issue to me.

 

rodmur
初學者
3,021 檢視

rodmur_0-1602235169143.png

The red is wrong. I should be bright scarlet red

rodmur
初學者
3,012 檢視

the screen is not 100% clear

 

rodmur_0-1602236498459.png

 

AlHill
超級使用者
2,987 檢視

Sorry, I do not see a problem.  One of the Intel support engineers ma be able to help.

rodmur
初學者
3,031 檢視

My screen is not clear

Alberto_Sykes
員工
2,948 檢視

rodmur, Thank you for posting in the Intel® Communities Support.


Just to let you know, the Intel® Core™ i5-3470 Processor is under status of: End Of Interactive Support / Discontinued, as you can confirm in the following link:

https://ark.intel.com/content/www/us/en/ark/products/68316/intel-core-i5-3470-processor-6m-cache-up-to-3-60-ghz.html


As an option you may want to try our Discontinued Products Community to get recommendations from fellow community members.:

https://communities.intel.com/community/tech/discontinued-products


You may also find the Discontinued Products Website helpful to address your request:

https://www.intel.com/content/www/us/en/support/discontinued-products.html


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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