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Beginner
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SGX

I have a Kaby Lake Processor and an ASRock Z270 i7 Gaming motherboard.

When trying to play Ultra 4k discs it says: This media cannot be played because the required Intel SGX (SW Guard Extensions) wasn't started. Please re-install the full set of Intel Management Engine (ME) software components. Error code: 21204

I downloaded the current version and still did not work. I uninstalled it and reinstalled it and still did not work.

In the bios I enabled it. My graphics card is onboard graphics. I through the bios under shared memory told it to use 1gb. My system has 32gb.

Is there anything I am missing to get this to work/start?

My cd rom drive does read the disc. It's an LG BDXL Blu-ray drive.

Thanks....

Scott

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Honored Contributor II
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Check out these brand-new components:

https://downloadcenter.intel.com/download/27028/Intel-Software-Guard-Extensions-Intel-SGX-Driver-for... Download Intel® Software Guard Extensions (Intel® SGX) Driver for Windows*

https://security-center.intel.com/advisory.aspx?intelid=INTEL-SA-00076&languageid=en-fr Intel® Product Security Center

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Beginner
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I have a later version of those extensions so the ones you show it won't install.

Thanks though....

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Honored Contributor II
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Yet another update. It's tagged NUC in the headline, but not in the change log. So it should work on all SKL/KBL.

https://downloadcenter.intel.com/download/27118/Intel-Software-Guard-Extensions-Intel-SGX-for-Intel-... Download Intel® Software Guard Extensions (Intel® SGX) for Intel® NUC Kit NUC7i5DN and NUC7i3DN

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Beginner
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I contacted ASRock and they sent me a ME file that worked. I did get the extensions to work.

Thanks for your information.

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