SPrintDialog.exe - Bad Image

[KatP]

Started when I saved a file as .pdf in Adobe Photoshop 2021 last February 08, 2026.

Tried recommended fixes and it still persists:

• DISM and sfc scannow
• Installed latest driver updates from Intel and ASUS
• Ran antivirus/malware and Windows Defender
• Uninstalled Photoshop

Last windows update: 3-4 days ago

Specs:

ASUS Vivobook S14

i5-11th Gen processor, Intel Iris Xe family

[PatrickV_Intel]

Hi KatP,

As of September 19, 2025, Intel will be moving 11th - 14th Gen Intel Processor Graphics and related Intel Atom®, Pentium®, and Celeron® processor graphics to a legacy software support model. Intel will provide software support for affected products on critical fixes and security vulnerabilities only. Software updates for these products will move to a quarterly release cadence with additional critical releases as needed.

Only critical fixes and security vulnerabilities will be addressed in quarterly driver releases going forward.

Would like to continue with the support? Please note that even if the issue is fixed by our developers, the fix will only come to Intel Ultra Core Series 1 or newer drivers and will not be included on the driver of your graphics card. 

Best Regards,

Patrick V.

Intel Customer Support Technician

[Mike_Intel]

Hi KatP,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hi KatP,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician