Screen glitch at startup

[prajwals]

My laptop is Asus Tuf f15 with Intel I5-114000H@2.70Ghz . I'm facing issue of screen glitch at window startup. Only at startup. I updated Nvidia drivers, Windows and all. I didn't install any cracked software or files. 

[RandyT_Intel]

Hello prajwals,

To assist you effectively and resolve your issue, I need some additional information. Kindly provide answers to the following questions: 

• When did the issue start was it after a specific update or installation?
• Does the glitch occur every time you start up the laptop or is it intermittent?
• What does the glitch look like is it a flicker, lines, or a complete screen distortion?
• Does the glitch resolve itself after startup or do you need to restart the laptop to fix it?
• Have you tried booting in Safe Mode If so, does the glitch still occur?
• Have you checked the laptop’s temperature? Overheating can sometimes cause display issues
• Is your laptop connected to any external monitors If so, does the glitch appear on them as well?

These questions can help narrow down the potential causes and guide you towards a solution. Let me know your answers, and we can proceed from there!

In addition, kindly run Intel® System Support Utility for Windows* this will help in diagnosing the system issue.

Randy T. 

Intel Customer Support Technician 

[prajwals]

Two weaks back. If I update anything means I'll do it for settings or nvidia geforce.

Yes, it occurs everytime at startup.

Not always, sometimes it take short time to resolve. But most of the time long time

No, I didn't boot in safe mode.

Yes, temperature is normal.

No, i didn't connected to any external monitor.

Wifi icon also not displaying.  I contacted get help. They did some scans and installed some drivers. But it didn't solve the issue. So I did the compelete factory reset with removing all apps and files. Now wifi icon is display but aftertime of startup it will display no network available. Screen glitch is still their. 

[RandyT_Intel]

Hello prajwals,

Try updating your network drivers via Device Manager by right clicking your Wi-Fi adapter and selecting "Update driver." Running the network troubleshooter from Settings > Network & Internet > Status can help identify issues. If problems persist, reset your network settings under the same menu; this will erase your Wi-Fi passwords, so be prepared to reconnect. Also, make sure your router is working fine by restarting it and checking if other devices can connect.

For the screen glitch, start by updating your display drivers in Device Manager, just like with the Wi-Fi drivers. Adjust your display settings to the recommended resolution and refresh rate in Settings > System > Display. Check for any Windows updates and install them if available. You can also run a hardware scan in the Control Panel under Security and Maintenance to detect any issues. If none of these step's work, consider contacting the manufacturer for further help. If your device is under warranty, you might also explore repair or replacement options.

Randy T

Intel Customer Support Technician

[RandyT_Intel]

Hello prajwals,

I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently. 

Randy T

Intel Customer Support Technician

[RandyT_Intel]

Hello prajwals,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.  

Randy T

Intel Customer Support Technician