Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Intel Customer Support will be observing the Martin Luther King holiday on Monday, Jan. 17, and will return on Tues. Jan. 18.
For the latest information on Intel’s response to the Log4j/Log4Shell vulnerability, please see Intel-SA-00646
17026 Discussions

Screen resolution capped


I have an Asus FX504, the screen resolution that was provided by the laptop manufacturer was 1920x1080p.  Intel Graphic driver installed is UHD Graphics 630 version


I broke the hinge of my laptop one day and gave it for repairing to a local shop to patch it up.After they returned  I see very low resolution on my laptop screen and went to intel graphic properties to increase my resolution. And what is saw shocked me, I couldn't see the option to increase the resolution beyond 1366x768.

I tried reinstalling my Nvidia graphics card and then did a system reset too, all in vain.

I also tried creating custom resolution , it gave me a message saying "The custom resolution exceeds maximum bandwidth"

 I have tried everything from my side, if any further solutions are available please help me. Otherwise the conclusion is my laptop screen got replaced which is very unlikely to happen.

0 Kudos
1 Reply
Super User

Your local repair shop installed the incorrect screen.  Take it back to them.