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A123-N
Novice
699 Views

Should the latest Intel Graphics Driver be installed for HP laptops without a graphics driver update?

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I have read an advisory that a security issue exists in older Intel Graphics drivers.  ​HP has not provided updated drivers in a long time for the HP laptops I am using.

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Wanner_G_Intel
Moderator
568 Views

Hello A123-N,

 

Thank you for your response.

 

Based on the information provided, we would like to provide these recommendations.

 

Support article: Intel® Graphics Driver for Windows® Security Advisory SA-00189

 

Affected Products:

 

Customers with Intel® Graphics Driver for Windows® versions prior to:

 

10.18.x.5059 (AKA 15.33.x.5059)

10.18.x.5057 (AKA 15.36.x.5057)

20.19.x.5063 (AKA 15.40.x.5063)

21.20.x.5064 (AKA 15.45.x.5064)

24.20.100.6373 (Note: 25.xx.xx.xx isn't affected)

 

Intel recommends updating the Intel® Graphics Driver for Windows® update to the most current versions as listed above. Based on the report provided, you are running the graphics driver version 20.19.15.5058, which is prior to 20.19.x.5063 (AKA 15.40.x.5063).

 

Please contact your system manufacturer directly to determine if an updated driver is available. Intel recommends that end users install the driver updates provided by their system manufacturer/ provider or via the Windows® Update tool to eliminate the potential impact caused by loading non-customized drivers. System manufacturers regularly customize Intel generic drivers to meet the needs of their specific system design. Intel doesn't recommend using the Intel generic driver update if you are running a customized driver. As a result, you won't be able to download the generic Graphics driver via the Intel Driver & Support Assistant tool or Intel Download Center.

 

Further technical details of the vulnerabilities can be found in the Intel Security Center, INTEL-SA-00189.

 

Wanner G.

Intel Customer Support Technician

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5 Replies
LeonWaksman
Super User
568 Views

You didn't provide any information about your laptop, therefor it is difficult to give you constructive advice. Usually it is not recommended to install standard intel driver on laptop. Laptop manufacturers sometime are customizing the Intel driver, so, while installing it you may use the customization. If you laptop works correctly, I would leave it.

 

Leon

 

Wanner_G_Intel
Moderator
568 Views

Hello A123-N,

 

Thank you for submitting your question on this Intel® Community.

 

We would like to jump in and provide further recommendations.

 

First, please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread. This will allow us to review your hardware ad software configuration including the graphics driver running on your computer and the model number of your processor, among other useful details.

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

Wanner G.

Intel Customer Support Technician

A123-N
Novice
568 Views

The scan file without categories with serial numbers listed.​

Wanner_G_Intel
Moderator
569 Views

Hello A123-N,

 

Thank you for your response.

 

Based on the information provided, we would like to provide these recommendations.

 

Support article: Intel® Graphics Driver for Windows® Security Advisory SA-00189

 

Affected Products:

 

Customers with Intel® Graphics Driver for Windows® versions prior to:

 

10.18.x.5059 (AKA 15.33.x.5059)

10.18.x.5057 (AKA 15.36.x.5057)

20.19.x.5063 (AKA 15.40.x.5063)

21.20.x.5064 (AKA 15.45.x.5064)

24.20.100.6373 (Note: 25.xx.xx.xx isn't affected)

 

Intel recommends updating the Intel® Graphics Driver for Windows® update to the most current versions as listed above. Based on the report provided, you are running the graphics driver version 20.19.15.5058, which is prior to 20.19.x.5063 (AKA 15.40.x.5063).

 

Please contact your system manufacturer directly to determine if an updated driver is available. Intel recommends that end users install the driver updates provided by their system manufacturer/ provider or via the Windows® Update tool to eliminate the potential impact caused by loading non-customized drivers. System manufacturers regularly customize Intel generic drivers to meet the needs of their specific system design. Intel doesn't recommend using the Intel generic driver update if you are running a customized driver. As a result, you won't be able to download the generic Graphics driver via the Intel Driver & Support Assistant tool or Intel Download Center.

 

Further technical details of the vulnerabilities can be found in the Intel Security Center, INTEL-SA-00189.

 

Wanner G.

Intel Customer Support Technician

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A123-N
Novice
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