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Hi.
I recently updated my SketchUp program to the latest version (SketchUp 2017) and when I tried to run the program it gives me the following error:
- Your "Intel(R) HD Graphics" graphics card's OpenGL version is 2.1. SketchUp requires a graphics card that supports OpenGL 3.0 or better.
I have an old PC, but it is working fine until this issue started, now I can't use SketchUp. The following are my PC's specs, if additional information is needed let me know.
Manufacturer: Acer
Model: Aspire 5742Zwon't
Processor: Intel® Core™ i5 CPU M 480 @ 2.67GHz
RAM: 4.00 GB
System type: 64-bit
Operating System: Windows 10 Home
Graphics Adapter Type: Intel® HD Graphics
Intel® HD Graphics Driver Version: 8.15.10.2900
- Tags:
- Intel® HD Graphics
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Hi,
I understand you are currently running Windows® 10 and first generation processor with Intel® HD graphics.
This is happening because Windows® 10 is not fully compatible with your graphics controller.
The support for Windows® 10 begins with 3rd generation processor
http://www.intel.com/content/www/us/en/support/processors/000006105.html http://www.intel.com/content/www/us/en/support/processors/000006105.html
Below you will find the list of supported operating systems from your computer manufacturer
https://www.acer.com/ac/en/GB/content/support-product/3279?b=1 https://www.acer.com/ac/en/GB/content/support-product/3279?b=1
Allan.
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