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Sorry, something went wrong while trying to scan

Timtambla
Beginner
‎01-04-2026 02:33 AM
133 Views
I have been experiencing it for like 2.5 weeks now ' Sorry, something went wrong while trying to scan'

i was following this
URL https://www.intel.com/content/www/us/en/support/articles/000026895/software/software-applications.html 

but nothing changed. I also performed the DSA Uninstall/Reinstall process as well as clearing all the cache in my browser (Chrome/edge) as recommended in the forums. 

and my last resort was actually following your response  and yet nothing changed. 

Go to Browser SettingsClick on Privacy and SecurityNavigate to Site SettingsScroll down to PermissionsSelect Additional PermissionsScroll to the last option, Local Network AccessAdd intel.com under Customized BehaviorsOnce the domain is added under “Customized Behaviors,” click on the three dots next to it and select “Allow.”

What shall i do?

Thank you

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LeonWaksman
Super User
‎01-04-2026 12:02 PM
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Try the MIke's advise.

 

Leon

 

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