System is not compatible with driver

[APeña1]

Hello I can not update the Integrated Graphics Controller Card

N2840 processor with 64-bit Windows 8.1 Hp notebook 14 with celeron procesor

[idata]

Hello, AlexPeña:

Thank you for contacting the Intel Communities.Chances are that you are receiving the error where apparently your system doesn't meet the minimum requirements for the software to be installed.This can happen with OEM device (pre-built systems with a brand), sometimes the manufacturer of these device limit the software to be installed in their systems, that could be happening with your PC.There is a workaround you can try to install the generic drivers from Intel.You can use this driver (.zip file) https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-?product=81505 https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-?product=81505Using this method to install the driver: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.htmlIf the problem persists, please provide me with the Intel® System Support Utility report from your system.How to get that report?-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-Download the utility-Scan your system with the utility-Export the report and attach it to your answer with the advanced editor optionI look forward to hearing from you and the outcome on this.Regards,Esteban C

[idata]

Hello, AlexPeña:

I would like to double check if you were able to get your issue fixed with the recommendations give as well as providng the report requested if not fixed.Hope I can hear from you soon.Regards,Esteban C

[idata]

Hey, AlexPeña:

Was checking this post and got curious about the issue you were having. Were you able to get the newest drivers instaled in yur system?Please let me know.Regards,Esteban C