We would like to take a look at your system configuration. Please provide the following information.
1. Intel® System Support Utility report.
1.Download the Intel® System Support Utility and save the application to your system.
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
2. Are you having this issue with a specific application?
Note: We only provide support in English. For this reason, we are using a translation tool to better assist you.
Intel Customer Support Technician
Under Contract to Intel Corporation