Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
17651 Discussions

Trying to update Graphic Driver

Smartalc7
Beginner
454 Views

Hi I have a Lenovo Ideacentre All In One Desktop setup that I am trying to update the Graphic Driver on. The Ideacentre is out of warranty, so I'm on my own for updates. The Mfg. Date is : 2016-10/29. The S/N: MP 15410U. The MO: MPNXS6A2900A.  

 

The Intel Graphic Driver that I'm supposed to have is: 

Intel Graphic Driver - 10 [64]  -20.19.15.4312

Failed To Install 4/5/2017 7:08pm

Package Size: 86.51MB

Release Date: 11/12/2015

 

I don't know what I'm supposed to do here. I tried to install LSBSetup.exe that was supposed to take care of this crap for me, but it says that I don't have the permissions. I own the computer.

0 Kudos
3 Replies
AlHill
Super User
450 Views

So we can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

n_scott_pearson
Super User Retired Employee
424 Views

We cannot help you without more information. Please generate the SSU report as Al requested.

...S

Emily
Novice
435 Views

This is a really basic troubleshooting step, but if it says you don't have the permissions, make sure you ran the installer as an Administrator (right-click > Run as Administrator)

Otherwise, go to Lenovo Support, enter your serial number, and get the drivers from there, since OEM drivers are more likely to work with the target system.

Hope this helps

-Emily

Reply