Graphics
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UHD 730 keeps crashing figma, with webgl

mattosfla
Beginner
1,228 Views

UHD 730 keeps crashing figma, with webgl, even with the latest version.

Do you have any news about this?

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3 Replies
DeividA_Intel
Employee
1,188 Views

Hello mattosfla,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® UHD Graphics 730.  


In order to better assist you, please provide the following:  


1. Just to confirm, are you having issues with the tool called Figma (https://www.figma.com/)? 

2. Is the issue present with the old Intel driver version?

3. What is the brand and model name of your processor?

4. Does the tool crash as soon as it is open? Or, does it crash after a while?

5. Are you using a laptop or desktop computer?

6. What is the brand and model name of your laptop or motherboard (if desktop)?


Regards,  

Deivid A.  

Intel Customer Support Technician 


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DeividA_Intel
Employee
1,145 Views

Hello mattosfla,  


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

  


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
1,111 Views

Hello mattosfla, 


 

I was checking your thread and see that we have not heard back from you.


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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