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UHD 770 will not load latest driver

Netgg57
Beginner
‎05-13-2026 03:55 PM
28 Views

I have tried everything to get  the latest UHD 770 version to load but can't get it to work.  I have tried DSA  and that fails with 

Intel® 11th – 14th Gen Processor Graphics - Windows*

Installation failed with error code -64536

I have tried uninstalling the current version and reloading and then  tried  a manual load of the .exe  file upgrade .   That doesn't work either .  

  Tried going into safe mode and tried it from there , same result  .

I have tried Lenovos latest version of the driver and that doesnt load either .  

Any other ideas to try at this point ?   

It is Lenovo NEO-50T desktop with Intel I7  12 gen processor and 32 gig of ram .    Thanks for any input . 

 

 

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BuenoS_Intel
Moderator
‎05-13-2026 08:51 PM
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Hello Netgg57,


Thank you for reaching out and for the detailed information provided so far.


To better understand the issue and assist you more effectively with the Intel UHD 770 driver installation failure, I would like to ask a few additional questions:

  • What is your current Windows version and build number?
  • What version of the UHD 770 driver are you currently running, if any?
  • What specific version of the latest driver are you trying to install?
  • Are you experiencing any display issues with the current driver?
  • Could you please share a screenshot of the Intel Driver & Support Assistant error mentioned?
  • Have there been any recent hardware or software changes prior to the issue starting?
  • Can you confirm whether Device Manager shows the Intel UHD 770 correctly, or if it is listed with any warning or error symbols?

Please provide as much detail as possible, as this will help me identify the root cause and provide an effective solution.


I appreciate your cooperation and look forward to your response.


Best regards,


Bueno S.

Intel Customer Support Technician


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Netgg57
Beginner
‎05-14-2026 09:05 AM
9 Views
In response to BuenoS_Intel

Hi , I am running Windows 11 Pro 25H2 . It is running a UHD driver  32.0.101.7079    from10/28/25 .   I havent been happy with colors , seem to be a little washed out so I wanted to try an updated driver .   I currently  have both the latest drivers from Intel and even Lenovo in my download folder  but neither will load up for some reason .  There is nothing in device manager under the display driver that indicates  a problem , says device operating normally .  No hardware changes made recently .   Here is what  DSA says

Netgg57_0-1778774725820.png

 

 

In response to BuenoS_Intel
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