Unable to connect a Vaio FE15 with Intel UHD Graphics 620 with 2 external monitor

[EMorg2]

I have a new Vaio FE15, that has a Intel UHD Graphics 620 and already has Intel 10th generation (i5 10210U).

It has a HDMI output that just works fine to connect an external monitor.

It also have 2 USB 3.0 + 1 USC-C.

I bought a USB-C to HDMI adapter to connect a second monitor on it, but it just doesn't works.

UHD 620 officially supports 3 monitors (2 extend + notebook screen).

Is there something that I can do to you 2 external monitors (extended, not mirroring).

Regards

[Stefan3D]

The laptop must support "DisplayPort Alternate Mode", usually the port has a DP logo.

I found only another manual, but you get the idea.

2.Locating Parts and Controls

4

USB Type-C™ port (USB 3.1 Gen 2)

This port supports the following standards

.• USB charging (BC 1.2 IN/OUT)

• DisplayPort Alternate Mode

• USB Power Delivery (IN)

https://uk.vaio.com/media/pdf/dc/6b/92/QG_VAIO_SX14_V1-30-EN_190220_online.pdf

[n_scott_pearson]

One additional comment: While it may not be necessary for this particular laptop (presuming that it does indeed support DisplayPort Alt Mode), it is worthwhile to choose cables/adapters that also say they are Thunderbolt 3-compliant.

...S