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EMorg2
Beginner
142 Views

Unable to connect a Vaio FE15 with Intel UHD Graphics 620 with 2 external monitor

I have a new Vaio FE15, that has a Intel UHD Graphics 620 and already has Intel 10th generation (i5 10210U).

It has a HDMI output that just works fine to connect an external monitor.

It also have 2 USB 3.0 + 1 USC-C.

I bought a USB-C to HDMI adapter to connect a second monitor on it, but it just doesn't works.

 

UHD 620 officially supports 3 monitors (2 extend + notebook screen).

 

Is there something that I can do to you 2 external monitors (extended, not mirroring).

 

Regards

0 Kudos
2 Replies
Stefan3D
Honored Contributor II
82 Views

The laptop must support "DisplayPort Alternate Mode", usually the port has a DP logo.

 

I found only another manual, but you get the idea.

 

2.Locating Parts and Controls

4

USB Type-C™ port (USB 3.1 Gen 2)

This port supports the following standards

.• USB charging (BC 1.2 IN/OUT)

• DisplayPort Alternate Mode

• USB Power Delivery (IN)

https://uk.vaio.com/media/pdf/dc/6b/92/QG_VAIO_SX14_V1-30-EN_190220_online.pdf

n_scott_pearson
Super User Retired Employee
82 Views

One additional comment: While it may not be necessary for this particular laptop (presuming that it does indeed support DisplayPort Alt Mode), it is worthwhile to choose cables/adapters that also say they are Thunderbolt 3-compliant.

...S