Unable to output to DVI after driver install

[idata]

I just bought a new computer with a Gigabyte motherboard using intel's H55 shipset. This motherboard comes with onboard DVI, VGA, DisplayPort, and HDMI.

I am using a Viewsonic LCD monitor connected to my motherboard using DVI. Everything works and after installing Windows7 x64, I get a normal display on my monitor.

The problem is, after I install the Intel HD Graphics driver supplied in the motherboard disc, and then restart the computer, my monitor cannot detect any signal right after the OS starts. That means, I can see the BIOS Post screen Windows7 startup black screen.The OS boots normally, I can confirm this because I can hear through my speakers the normal windows startup sound.

Interestingly, there is display if I connect my Sony LCD TV to the HDMI port. Using my LCD tv, I tried to enter the Graphics Properties but the only display detected by the driver was "Digital Television" which is my LCD TV connected to the HDMI port. It does not detect my monitor connected to DVI port.

Can anyone tell me how I can setup my computer to display to my DVI monitor like normal while being able to set my driver to output to HDMI anytime I wish to have a secondary display?

[DKnow2]

I may have more to say shortly but I can add that using a DVI-A adapter or any other could disrupt the logic of the monitor/system. No problems may be observable until usage without the adapter. At that point two monitors can behave differently and swaps add a variable. I get flak mentioning minor possibilites that can confuse the user and system. I have no love of service techs but they also can't see your system or read your mind. This may be an issue that Intel should address.

Regarding monitor repair I've found that while it was easy to repair a Viewsonic VP930b, other monitors appear to have no simple way of dismanteling for repair. This can solve some problems associated with monitor sleep and or computer sleep/hibernation. Some issues are probably due to drivers. If the input isn't what you expect about your problem, just ignore it, at your own risk.

[idata]

Oh, OK.

[DKnow2]

I tried reseting my system, where the monitor would not sleep by itself, by moving a graphics card. The monitor would sleep but computer would not sleep. Reverting to onboard DG45ID graphics with DVI left me with monitor no sleep but OK computer/monitor sleep and hibernate. Reverted to VGA and all is OK. This system has too many software and hardware suspects so I will use as is for limited purposes. Having had an adapter that did not work, this adapter use is still suspect. I'm sure some think this is nonsense.

I hope my first post didn't squelch conversation. Has anyone had any success? The aging monitor aspect should only be relevant in some cases.

[idata]

I have exactly the same problem, but I have Asus P7H55D-M EVO motherboard and Zalman Trimon 22". DVI output worked just fine until the display driver was installed and machine rebooted. After that only analog provides picture. HDMI works for digital television also. However, as an interesting detail, installing a new driver immediately switches to DVI output and everything works fine until next reboot. Seems that there is a problem with Intel's display driver as the same problem plagues multiple motherboards. I have the latest BIOS & drivers (just checked).

[idata]

Hello guys, it's been more than a month since I raised the question.

I have been in touch with Gigabyte and eventually, after much exchange of messages, they have concluded that it is a compatibility issue and recommended that I contact the monitor's manufacturer (Viewsonic) for help. On their part, it's a dead end issue.

Looks like I've got no choice but to change my LCD monitor or just stay with VGA.

[idata]

It seems to be an Intel driver issue, but unfortunately everybody including our friends at Intel are pointing fingers at someone else. It's forced me not to increase the time the system go to sleep from 15 min to 4 hours, so I don't have to deal with this frequently and I just restart the system after the sleep. The other system I have connected to the same KVM switch is a Mac Mini and works like a charm!

[idata]

The reason I'm here is the same as everyone else. I've just installed XP Home SP3 onto a new Gigabyte GA-H55M-UD2H motherboard. My Viewsonic VA-912b monitor is not being correctly detected when only the DVI input is connected, and the digital signal stops as XP starts properly loading but it's OK in Safe Mode. As with everyone else, it works OK when the VGA input is connected.

It's looking like all the companies involved will keep saying that it's someone else's problem, but I'll keep watching this board in case someone comes up with a solution. At least now I know it's not due to me misconfiguring something.

[idata]

PARTIALLY SOLVED!

Same problem to me. Until they (I mean...INTEL) release new and working drivers I managed to use DVI output in this way:

Control panel -> System -> Device Manager -> Display Adapter -> Right Click on The Intel HD Graphics -> Uninstall Device (put a check on the option "Delete the driver software for this device")

Just repeat for your monitor driver:

Control panel -> System -> Device Manager -> Monitors -> Right Click -> Uninstall Device (put a check on the option "Delete the driver software for this device")

Now I work with a Standard Monitor and Standard VGA Adapter, but It works.... hope to solve it soon!

In my opinion I think is just a matter of compatibility with the specific monitor. I tried a friend DVI monitor and it worked...

DID ANYONE SOLVE IT IN OTHER WAYS?

[idata]

I've temporarily swapped my old Viewsonic VA-912b monitor with a new Vivo one and it works OK on the DVI interface. Apparently the Viewsonic doesn't tell the Intel drivers what they want to hear but the Vivo does, and Intel isn't going to investigate it further. For now everything's OK in my setup but it doesn't fix the underlying problem.

[idata]

I had the same problem just 2 weeks ago. ECS on H67 chipset, pentium G620, monitor - SYSCOM MSC-935.

I solved it this way:

1) connect monitior to VGA connector on the motherboard, so we have acces to monitor menu

2) find "Input mode" menu item

3) then switch this item to DVI mode and save settings

4) connect monitor to the motherboard by DVI cable

Thats it:)

I'm glad if this post will be helpful for someone:)

[idata]

Thanks for your suggestion. I have no doubt that it's successful with your Syscom monitor, but it doesn't work with my old Viewsonic VA912b. Apparently it doesn't output the EDID data which the Intel chipset wants to see.

[idata]

I blame Intel. I have a 2 year old HP 2509m monitor that worked fine on 3 other systems with ATI and Nvidia graphics with HDMI. Now on my new Toshiba P740 with Intel HD 3000 I am forced to use VGA because the HDMI overscans with blurry text and misreports the monitor as a digital TV. Toshiba and Intel point fingers at each other and I have little faith this will ever be resolved short of replacing my monitor. VGA works ok but forget about viewing anything requiring a protected path, ie blu ray.

I'll never buy anything again with Intel integrated graphics. HD 3000 has decent performance but Intel is pathetic with driver support which crosses out any gains in hardware they may be achieving with their newer graphic chipsets. I regret not ordering the toshiba with the A6/ATI combo.

These forums seem useless for the most part. Intel does not seem to resolve or care about fixing driver related failures. Toshiba is no better. I'm finding out they also make nice hardware but their tech support is probably the worst I have ever used.

Probably the only hope for a self fix is to use an application called DTCCalculator by clever technologies. I looked into that and its over my head and do not understand how it works. It alters the registry but some have success getting their monitors to work correctly with HDMI/DVI.

[DKnow2]

I've had two problems with graphics.

My DG45ID board electronics was apparently altered due to the decreased signal resulting from using a VGA to DVI adapter. The board lacks a VGA input so an old monitor required it. A newer LCD monitor required using the VGA output in order for power states to work correctly. No fix other than using the adapter has been found. Any change in hardware voids warranties but it is a waste to have limited capability of monitor swaps.

Another DG45ID worked with onboard 3000 graphics until installing Visual Studio 11 preview. Stuttering on scrolling when using the software was the primary problem. It is now clear that adding a graphics card was not needed, only allowing the system to equilibrate for a couple weeks was needed. The similar system that provided the card worked fine immediately without it. I don't know if this is due to registry changes or simply rearrangement of files on the drive.