Updating Drivers

[Jade1]

Hello

I am hoping someone may be able to help me. I have just downloaded photoshop on my laptop but I am getting the error message that I need to update my drivers. The driver is Intel(R) HD Graphics 5300. The date for this driver is 16/08/2018 I have tried updating the driver via windows and direct from the intel website but it says "A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact Dell for the latest driver for your computer."

Im a complete beginner with computers so I really have no clue what to do next.

Thanks in advance.

Jade

[AlHill]

The message means exactly what it says.   Dell has installed a customized driver and is blocking the later Intel GENERIC driver.

You can override this, but chances are Photoshop will still not run.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]