Wİ-Fİ6 AX201 Hatası

[Bl1ndly]

Merhaba, Türkçe bilen bir yetkili bakabilirse çok makul olur. Elimde bulunun bilgisayar yaklaşık 4 senedir benle birlikte. Her yıl bilgisayarı sıfırlarım ancak bu yıl "Wİ-Fİ 6 AX201 160MHz" isimli sürücüde problem çıktı. Araştırdım ve hiçbir kalıcı çözüme rastlamadım sürekli geçici çözümler verildi şuanda buraya yazıyor olmamın sonucu geçici çözümlerden biri olan "Bilgisayar Yönetimi > Aygıt Yöneticisi > Ağ bağdaştırıcıları > Intel(R) Wİ-Fİ 6 AX201 160MHz > Sürücü Güncelleştir > Bilgisayarımdaki Sürücülere Göz At > Bilgisayarımdaki kullanılabilir sürücülerin bir listesinden seçmeme izin ver" bu bölümlerin hepsi 10-20 dakikalık bir kullanım izni sağlıyor ve bir oyuna girdiğimde veya herhangibir belge yazdığımda internet erişimi gittiğinden işlerim ve oyunlarım yarıda kesiliyor belgelerimi ise tekrardan baştan yazıyorum. Bana lütfen kalıcı bir çözüm önerir misiniz internet irişimi yüzünden zor durumdayım.

[ACarmona_Intel]

Hello Bl1ndly,

Thank you for posting in our communities.

Ne yazık ki, size sadece İngilizce olarak destek olabilirim. Bu cevabı çevirmek için web çeviri araçlarını kullandım, bu yüzden yanlış bir çeviri olabilir.

To help me further identify the problem and offer you a solution, kindly provide the following details:

Do you see any error code in Device Manager?

Please go to Device Manager > Network Adapters > double-click on Intel Wi-Fi 6 AX201 and check the error code and error description in the General tab. Kindly share the screenshot with me.

And also, may I know when the issue started, and have you made any changes before the issue occurred?

Furthermore, please generate an SSU report to help me further analyze important details on your system, such as the OS build number, wireless driver version, complete model of your system, etc. To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send me the generated SSU.txt file.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Bl1ndly,

I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Bl1ndly,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you for your understanding.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Bl1ndly,

I have conducted additional investigation on our case, and it appears that you have a Code 10 issue with your wireless card.

To further explain, a Code 10 error in device manager can be caused by many different issues. Usually, a Code 10/43 error is a temporary error, generated when Device Manager can't start the hardware device.

However, this error is considered a generic message indicating an unspecified problem.

This most commonly occurs after running a Windows update that includes Wi-Fi or Bluetooth updates.

A Code 10, 22, 28, 31, 43, or 45 error in Device Manager can occur when:

• Bluetooth cannot be enabled.
• In Device Manager, there is a yellow bang (!, exclamation point) next to the Bluetooth or Wireless (Wi-Fi) device.
• In Device Manager, the properties of the Bluetooth or Wireless device show status = "This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE.”

For a possible solution, please check out the link below and follow the troubleshooting steps outlined in there, and if the issue persists or if you have any questions, please let me know so I can assist you.

• Codes 10, 22, 28, 31, 43 or 45 Errors in Device Manager for Bluetooth® or Wireless (Wi-Fi) Devices

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Bl1ndly,

I just wanted to know if you have already performed the troubleshooting steps that I have provided or if you have any additional queries. Please know that I would be happy to assist you if you have any.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Bl1ndly,

Ne yazık ki, size sadece İngilizce olarak destek olabilirim. Bu cevabı çevirmek için web çeviri araçlarını kullandım, bu yüzden yanlış bir çeviri olabilir.

Since we have not heard back from you, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician