I am a Korean user.
I was able to open the graphics driver by right-clicking, but I could not confirm anything.
The information I got from the Intel home page says that I could open the graphics driver with Ctrl + Alt + F12, but nothing happened to me and it did not help at all.
What I want to get is the control panel screen as shown above. How do I solve this problem?
For your reference, I have been constantly updating the graphics driver.
Download and run this utility, and attach the results.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*
Then, one of the Intel support engineers will be able to assist you.
Hello, app4512. I will be more than glad to assist you.
I would like to know if you could generate the report that All Hill requested. If so, please share it with us for me to continue assisting you further.