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PGome7
Beginner
1,146 Views

Why can't I open my intel hd graphics control panel?

Early last month a windows update corrupted my intel hd graphics drivers and made it impossible for me to access my control panel, since then I've updated my drivers through the Intel(R) Driver & Support Assistant Tray but I still can't seem to be able to open the control panel!

Does anyone know why this would be, and if yes what would the solution be?

Thanks in advance!

4 Replies
Alberto_R_Intel
Moderator
92 Views

PGome7: Thank you for posting in the Intel® Communities Support. In reference as to why this problem is happening, could be because there are some files missing at the moment where the graphics driver gets installed. You should be able to access the Intel® graphics control panel from the Windows* start menu or by using the shortcut "Ctrl-Alt + F12", also you can always download it from Microsoft's web site: https://support.microsoft.com/en-us If the problem remains, to try to fix this problem we recommend to manually un-install and re-install the latest graphics driver version available for your platform. Please follow the instructions in the following link to un-install the graphics driver manually: https://www.intel.com/content/www/us/en/support/articles/000005598/graphics-drivers.html Here you will be able to see the steps of how to install the graphics driver manually: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html If the problem persists after that, please provide the following information: What is the model of the motherboard? What is the model of the processor? If this is a laptop, please provide the model of it. In the following link, you will find more details about the Intel® Graphics drivers: https://www.intel.com/content/www/us/en/support/articles/000031275/graphics-drivers.html Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
RAJU2529
New Contributor III
92 Views

from November 28th 2018 onwards intel releases only DCH drivers which does not included control panel application in graphics software , in new version starts from 25.20.100.6444 , there is no control by intel.

but you can download intel control panel from Microsoft store free of cost

Alberto_R_Intel
Moderator
92 Views

PGome7: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
Alberto_R_Intel
Moderator
92 Views

PGome7, Is there anything else we can help you with? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
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