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Super User
224 Views

Why can this driver install loop not be fixed?

Users have been experiencing this graphics install loop for months now; possibly a year.

Here is the issue:

  • You install the latest DCH driver.  It installs successfully.
  • It asks you to reboot and you do.
  • After the restart, you confirm the driver is correctly installed.  It is.
  • A couple of minutes later, the driver install window pops up and asks you to install.
  • You ask yourself “did I not just install this?”.  You did, and select “cancel”

Ok.  This has to be fixed.  And, quite honestly, that this problem has existed as long as it has, through as many DCH updates as it has, is ridiculous.

 

4 Replies
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Moderator
190 Views

Hello AlHill,


We will check this in our labs.


I'll post back as soon as we have updates to share.


Thank you for your feedback.


Best regards,

Maria R.

Intel Customer Support Technician


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Novice
112 Views

The porblem still today with the 6 november updaet 

Victorewik_0-1604759177937.png

 

 

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Highlighted
Super User
75 Views

@Maria_R_IntelIs there any update on this?

Thanks,

Doc (not an Intel employee or contractor)

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Highlighted
Moderator
17 Views

Hello @AlHill , 

 

We are still working on it, please expect a response soon. 

 

Thank you!

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