Why does my Windows 10 keep freezing?

[BLeah]

I have has Windows 10 installed on my computer and practically every time I go onto the Internet and open a page with graphics the computer freezes. Sometimes it unfreezes but on many occasions I have to pull the plug. The person who looks after my computer problems has installed the most up to date driver available so what can I do?

[idata]

Hello BML,

I will be more than glad to assist you with your matter.Could you please provide me the following details:Which will be the model of your laptop, desktop or Intel device?Which will be the model of your processor?Are you working with Windows 10 of 32-bit or 64-bit?Once that you reply I will continue working with your concern.Hope I can hear from you soon.Best regards,Angie

[idata]

Hello BML,

I would like to confirm the next information:Which will be the model of your laptop, desktop or Intel device?Which will be the model of your processor?Are you working with Windows 10 of 32-bit or 64-bit?Once that you reply I will assist you with your request.I am looking forward to hearing from you.Best regards,Angie