After successful operation with the HD 630, the Intel Graphics Control Panel suddenly disappeared on one of my two system partitions.
I suspect the problem was caused by the installation of the driver 184.108.40.20677.
Manually installing V6519 results in the same problem.
In the logging file I see:
- HW-ID not found
- Vulkan RT not found
It appears that the Intel Graphics Control Panel is deleted, but then it is not reinstalled.
In addition, the "GFxUI.exe" is missing.
On the other partition of the same PC, the Intel Graphics Control Panel works correctly under V6577 !!!
Environment: i7-7700K + W10 Build 17763.348
I installed the DCH driver on six different machines, and in each case when I re-established the network, the graphics control panel was immediately downloaded, and is easily found in the start menu.
Addition: In the enhanced display settings of W10 one can see that my AOC monitor is connected to HD Graphics 630 and the graphics seem to work ("The device is working properly").
After reading my readme files I noticed that a few days ago a RECOVERY of the defective HOME system was done with Acronis. Only the HOME partition was restored + not one of the OEM partitions (see attachment).
Is it conceivable that this caused the error message in Intel Graphics Control Panel?
If so, that would be a program weakness in the panel software!
I would like to mention that only this software has problems. All other programs work flawlessly.
I would be very grateful if a software specialist would voice his opinion.
Now I deinstalled the Intel graphics control panel and the HD630 driver. After a Reboot Windows installed an old V6323 driver for HD630 and after that Intel graphics control panel is useable!!! There are no more error messages.
But when I update to V6577 the error message occurs again !
So IMO this is an Intel problem !
Thanks a lot for your assistance Leonardo,
First let me say that I'm operating at this moment with the HD630 V6323 connected to my main monitor AOC. IGCP creates no error message as described. HMI of HD 630 is useable. Second monitor is connected to NV 660TI.
Then I made your instructions except step 3: uninstall not possible because components not existing in Programs + Features. So I uninstalled the HD 630 from device manager with hook on driver software.
Seems to be ok everything so far.
I am looking forward to your diagnosis.
Are you installing the driver/app in 2 different partitions on the same system? And same OS?
If yes, why are you doing so?
Yes two different partitions. Using the boot manager to boot into my
They have the same W10 release V1809. When booted into one, the system gets ever the letter "C:\". That's a very normal procedure and works since years.
And of course I have to install a component twice if I want to use it in both partitions.
You mentioned you have a defective partition this could be a Hardware issue, could be related to the HHD/SSD.
Sorry my terrible english. With "defective" I'm meaning the HOME partition where the error message ".... none displays.... are using Intel...." occurred (As reported by me). No HW problem because both partitions are using the same HW!
Since it has Hybrid graphics also it could be related to Original Equipment Manufacturer (OEM), in this case it is important to contacting the OEM to confirm why the system is not recognizing the display connected to the DP on the motherboard
The Intel graphics card is connected to my AOC monitor and the NV card is connected to my Samsung U28E590D monitor. Maybe this calls "Hybrid" ?!
Several years ago I bought this PC from a PC dealer which built it using my wishes. Two years ago I changed the mainboard to ASUS Rog Strix 270F and created an new HOME + VIDEO partition using W10.
When I visit the ASUS homepage there is a very old Intel card publishes which I never want to install. IMO I have no OEM problem because the VIDEO system works without any problems as I said !
What about the "Vulkan RT Lib." and "Komponenten der Intel Management Engine" (components of Intel Engine) ? Shall I deinstall them ? Maybe they occurred with a test etc.
Dear Mr. Leonardo C.,
I uninstalled the DCH graphics driver from device manager because in apps and features nothing was installed !
I ever used Intel driver + support assistent to update the HD630 and never installed a legacy driver by myself.
Well, now I made a RECOVERY to a build from 28. december 2018 where driver 220.127.116.1171 is installed.
I'm happy to see that IGC Panel ist working fine here without the described message !! 😄
Now I will never update the HD630 driver by myself except W10 will do this.
Thanks for your assistance