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22748 Discussions

Why my graphics drivers are not installing after new window?

FAlle1
Beginner
‎04-08-2019 11:18 AM
1,498 Views

Hi,

I am using Intel Core "i3" but i am facing first time driver not compatible error when i have make a new windows. I am using window 7 latest version. Please guide me how I can fix these issues.

Thanks

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AlHill
Super User
‎04-08-2019 11:29 AM
1,145 Views

Which core "i3"? there have been 9 generations. Provide your exact processor model number.

 

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FAlle1
Beginner
‎04-08-2019 11:52 AM
1,145 Views
In response to AlHill

Thanks for you reply.

I am using 2nd generation.

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AlHill
Super User
‎04-08-2019 11:56 AM
1,145 Views

Again, what is the exact model number of your processor?

 

Doc

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n_scott_pearson
Super User
‎04-09-2019 12:34 AM
1,145 Views

This error can be the result of not having other driver packages installed. Make sure you have the INF Update (latest for 6 Series chipset here: https://downloadcenter.intel.com/download/22153/Intel-Chipset-Device-Software-for-6-Series-Chipset-Based-Desktop-Boards?product=51998) and ME drivers (6 Series Chipset version here: https://downloadcenter.intel.com/download/21888/Intel-Management-Engine-Driver-1-5M-for-6-Series-Chipset-Based-Intel-Desktop-Boards?product=50244) installed.

 

Hope this helps,

...S

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