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Hello lgcvsa,
Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your
Intel® UHD Graphics 770 driver.
In order to better assist you, please provide the following:
1. Have you disabled the automatic update from Windows settings?
2. Have you reported this behavior to Microsoft?
3. Does the same happen if you install the drivers from the computer manufacturer (HP, Acer, Asus, etc)?
This issue may be related to the fact that Intel® Driver & Support Assistant (Intel® DSA) installs the latest version based on your CPU, but Windows may be installing the latest version based on the computer manufacturer. This may be causing confusion.
Best regards,
Deivid A.
Intel Customer Support Technician
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Lucky it did not revert to an even older driver version as my win11 always does when not disabling looking for driver updates for windows.
I get 27.00.xxxxx version from microsoft (just replacing any newer versions without any remorse, bloody microsoft can't get anything right) which does not even correlate with the motherboard manufacturers driver offered since that is
30.00.100.9805 (which never gets installed by microsoft, only the very old 27.00.xxx)
I think it is best if Intel contacted Microsoft about this, as a customer i am not going to do Intels job for them.
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Hello lgcvsa,
Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello lgcvsa,
I have seen your response on the other thread, I will send you an e-mail to the e-mail address associated with your community profile since you are having issues replying to your thread.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello lgcvsa,
Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello lgcvsa,
I was checking your thread and see that we have not heard back from you.
I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.
Regards,
Deivid A.
Intel Customer Support Technician

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