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Windows update error with Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel(R) HD Graphics update issue

ECrui
Beginner
2,342 Views

Thanks in advance for the help.

I have a Dell PC running Windows 7. I have an optional update for the abovedated 6/5/15 but the driver will not install and I receive an error.

1. Is there another way to get this update? Can't seem to find it on this site.

2. Is there just some way to skip the update and erase the update. My computer keeps thinking it should be rebooted to install, but after a reboot, the reboot update prompt will just come back.

Any insight would be greatly appreciated.

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Allan_J_Intel1
Employee
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I would need more information in regards to your system configuration:

Which version of Windows do you have? 32 bit or 64bit

Also, the exact processor model and the graphics controller:

http://www.intel.com/support/graphics/sb/CS-009482.htm http://www.intel.com/support/graphics/sb/CS-009482.htm

Click the Windows icon, and then right-click Computer .

Select Properties .

Find System Type on the Properties window, and then note the processor model.

Allan.

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