Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22749 Discussions

Windows update failure

Mmac2025
Beginner
450 Views
Hello, I hope this is posted in the correct location. I have been trying to run the Windows Updater, and it keeps failing with the following error: Updates failed Intel Corporation - Extension - 31.0.101.5445 Install Error - 0x80070103 About the same time this update started failing, my internet has started dropping access at random times. It may stay disconnected for 1 - 3 minutes then be fine for several hours before it does it again. I never had this problem before the update fails. Is there a driver I need to roll back to an earlier version? I am running an Origin laptop with Windows 11 Pro Version 24H2 OS build 26100.4770 64 G RAM Intel Core i9-14900HX I connect to the Internet wirelessly. Any help or advice given will be greatly appreciated.
0 Kudos
2 Replies
n_scott_pearson
Super User
429 Views

I would presume that was in the Optional Updates - and, based upon the version string, is for an absolutely ancient release of the graphics driver. You definitely don't want to be installing that, so it's a good thing it failed (you would have had to download and reinstall the latest drivers again).

If you truly were in the Optional Updates, what else did you install from there. They aren't there to just be downloaded and installed by everyone; they address specific issues affecting specific PC designs. Withing the Optional Updates, if you don't know what an update is for, don't install it!

Hope this helps,

...S

0 Kudos
AlHill
Super User
423 Views

This old graphic driver update issue has gone on for far too long.

Just saying...

 

Al

0 Kudos
Reply