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Xbox Game Bar Recording hardware non soddisfa i requisiti minimi

Dav1
Beginner
589 Views

Premetto dicendo che uso regolarmente la funzione di registrazione schermo, oggi ho effettuato due aggiornamenti uno "Aggiornamento delle funzionalità a Windows 10, versione 21H2" e l'altro "Intel Corporation - Display - 30.0.101.1003", dopo questi aggiornamenti e avendo provato ad riavviare più volte la Bar mi dava errore 0x8232360f quando provavo a registrare, ora mi dice che l'hardware (Intel(R) UHD Graphics) non soddisfa i requisiti minimi. Qualcuno saprebbe consigliarmi come risolvere questo problema?

Grazie

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1 Solution
Dav1
Beginner
555 Views

Il mio è un laptop. Ho risolto il problema andando a disinstallare l'aggiornamento "Intel Corporation - Display - 30.0.101.1003", ora funziona tutto.

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3 Replies
JosueO_Intel
Moderator
558 Views

Hello Dav1


Thank you for posting on the Intel®️ communities. Our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.


In order to have a better understanding of the issue, please share with us the following information: 


  1. Is the system a desktop or a laptop?
  2. Have you tried using the drivers provided by the OEM?
  3. Have you reported this issue to Microsoft?


Also, please download and install the Intel®️ System Support Utility (Intel®️ SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".  

Click on "Next", save the report and attach it to your response.



Regards, 


Josue O.  

Intel Customer Support Technician



Dav1
Beginner
556 Views

Il mio è un laptop. Ho risolto il problema andando a disinstallare l'aggiornamento "Intel Corporation - Display - 30.0.101.1003", ora funziona tutto.

JosueO_Intel
Moderator
548 Views

Hello Dav1


I am glad to hear that the issue is now solved and everything is working fine. 

If you need any additional information, please submit a new question as this thread will no longer be monitored.



Regards, 


Josue O.  

Intel Customer Support Technician



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