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bluestacks (clash of clans) black screen

SSkip
Beginner
3,721 Views

i have recently downloaded bluestacks and there, if i run clash of clans, it displays me black screen with the sound of the game..

my computer info :

windows 7

intel(R) celeron(R) CPU 2.60Ghz

RAM 4GB (usefull 3,43GB)

32-bit, possibility for 64-bit

graphic card: intel(R) G41 Express chipest

graphic storage 1566MB

help please

*if i'll have to upgrade or do someting difficuld, would you give me a tutorial pls?

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Jose_H_Intel1
Employee
2,074 Views
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SSkip
Beginner
2,074 Views

Have already done this, it doesn't help.

actually, it doesn't do any change, exept the big number changed (sorry it's in my language):

please help!

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Jose_H_Intel1
Employee
2,074 Views

You may try updating the system BIOS. For this step is better to contact the http://www.intel.com/support/oems.htm system manufacturer for assistance.

If the issue persists I would suggest contacting the software developer. This seems to be a very common issue with this application regardless of the graphics controller being used.

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