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Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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Gafa
Beginner
230 Views

Intel Pentium G6400 full screen processor not found or from this version

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3 Replies
AndrewG_Intel
Moderator
205 Views

Hello @Gafa

Thank you for posting on the Intel® communities.


In order to better assist you, could you please provide more details about this request?

What is the exact behavior, issue, or inquiry that you have? Is this an issue with the screen of a display? Are you trying to achieve a specific configuration? Please elaborate more about this request.


Also, please run the Intel® System Support Utility (Intel® SSU) to gather more details about the system:

  • Download the Intel® SSU and save the application on your computer
  • Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
  • To save your scan, click Next and click Save.
  • Once you have saved the file (.txt file), please attach it to your reply.

To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox.


Regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
187 Views

Hello Gafa

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
174 Views

Hello Gafa

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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