hd 4600 Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz

[DOC]

I have now got a number of times a BSOD and an error Video TDR Failure (igdkmd64.sys).

My machine then says it is checking ... and then restarts.

I am running two additional screens and each time it happened I was using AutoCad 2016 (an Autodesk Product).

Computer Details:

- HP ProBook 450 G1

- Windows 10 Enterprise 64-bit

- Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz

- 8GB System Memory

- Intel(R) HD Graphics 4600

- Intel(R) Processor Graphics - Intel Corporation - 10.18.15.4268

Can anyone help with this problem Please...?

Many thanks

@

[Amy_C_Intel · Accepted solution]

Hello DAOC,

This issue has already been raised, please refer to the following link . I'm closing this as duplicate.

Regards,

Amy.