- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello
I have vostro 3568 i5-7200u with hd 620 only and sometimes APU freezes whole machine. It happends when i scroll website, rotate object in 3d builder and simmilar. Screen goes black for a second and in a moment it is shifted a bit and wrapped. Whole system hangs and only 4 seconds power off works. I use latest dell drivers automaticly updated by windows from 22.12.16. Onece i had blue screen with igfx64 or simmilar dll error.
I have tested ram and it looks ok. Any solution? I can force to install new intel drivers instead of dell but it so weird, that i would like to hear intel experts opinion.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
there is a lot of errors in event viewer:
[code]
Nazwa dziennika:System
Źródło: Microsoft-Windows-WHEA-Logger
Data: 19.03.2017 17:01:54
Identyfikator zdarzenia:17
Kategoria zadania:Brak
Poziom: Ostrzeżenia
Słowa kluczowe:
Użytkownik: USŁUGA LOKALNA
Komputer: DESKTOP-JO8T7OQ
Opis:
Wystąpił skorygowany błąd sprzętowy.
Składnik: Port główny PCI Express
Źródło błędu: Zaawansowane raportowanie błędów (PCI Express)
Magistrala:urządzenie:funkcja: 0x0:0x1C:0x0
Identyfikator dostawcy:identyfikator urządzenia: 0x8086:0x9D14
Kod klasy: 0x30400
Widok szczegółów tego wpisu zawiera dodatkowe informacje.
Kod XML zdarzenia:
http://schemas.microsoft.com/win/2004/08/events/event">
17
0
3
0
0
0x8000000000000000
3059
System
DESKTOP-JO8T7OQ
4
{00000000-0000-0000-0000-000000000000}
0xdf
4
0x101
0x10
0x406
0x0
0x1c
0x0
0x0
0x0
0x0
0x8086
0x9d14
0x30400
0x0
0x0
0x0
0x0
0x1000
00000000000000000000000000000000
672
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
[/code]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Szymon_Zy,
I understand you are currently getting graphics artifacts with the new laptop. Let me apologize for this type of
inconvenience.
This problem seems to be hardware issue since you already tested the graphics drivers for this model.
I would recommend connecting an external monitor to see if this problem follows the external device.
If it does, please contact your computer manufacturer for http://www.dell.com/support/home/us/en/4 warranty options
In case you need more assistance or if you have any questions do not hesitate to contact us back.
Allan.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page