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how to disable vsync on intel uhd 620?

leo15
Beginner
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leo15_0-1686773619452.png

I want to disable the vsync function but I don't know how, I've looked in different places and I haven't found anything about it

 

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Andres_Intel
Employee
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Hello leo15,

 


Thank you for posting on the Intel®️ communities. I see you want to know how to disable vsync for your Intel® UHD Graphics 620, I will be happy to help you.


I will start with an investigation of this request to provide you with the correct steps, I will provide you with the information as soon as possible.

  


Regards,  


Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
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Hello leo15,

 

 

I have been working on the investigation and you can use Intel® Arc Control for disabling vsync. Before installing it remember to check the minimum requirements on How to Install Intel® Arc Control.


In case your system does not meet the minimum requirements you can use as a workaround Intel® Graphics Command Center (Beta). For guidance, Enabling and Disabling Vertical Synchronization.


Just for you to know we use to have this feature available on the Intel® Graphics Command Center (IGCC), but gaming related features have been moved to our newest gamer-focused user interface, Intel® Arc™ Control.


If these two options do not work, the last one is to check if the game or app has the feature to be set it off.

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
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Hello leo15,

 


Were you able to check the previous post?

Let us know if you still need assistance.

 


Best regards,


Andres P.

Intel Customer Support Technician


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Andres_Intel
Employee
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Hello leo15,

 


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

  


Best regards,


Andres P.

Intel Customer Support Technician


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