Hi Crawford_Law,
Thank you for reaching out regarding the installation failure you're experiencing with DSA (Driver & Support Assistant) when updating your onboard graphics card and KillerPerformanceSuite on your Windows 11 Home 24H2 system.
I sincerely apologize for the inconvenience this issue is causing you, especially considering that you've been successfully using DSA for the past 3 years without any problems. I understand how frustrating it can be when a reliable tool suddenly encounters issues, particularly after a system update like Windows 11 24H2.
Installation failures during driver updates can sometimes be related to system changes, permission issues, or conflicts that may have been introduced with the recent Windows update. Since this appears to be a sudden change in behavior for a previously working system, I'd like to help you resolve this as quickly as possible.
For faster communication and more efficient troubleshooting, I'm available for a phone call. During our call, I can also provide remote assistance if needed to help diagnose and resolve the DSA installation issues you're experiencing.
Please let me know a convenient time for you, and I'll ensure we connect promptly to get your driver updates working properly again.
Thank you for your patience, and I look forward to helping you resolve this matter.
Best regards,
Dean R.
Intel Customer Support Technician
