Graphics
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intel UHD graphics no multi display

Dwdean
Beginner
1,158 Views

 

I have a mele quiter3c 

  • ProviderIntel Corporation
  • Version31.0.101.2121
  • Date3/3/2023
  • Device Details
  • Adapter CompatibilityIntel Corporation
  • Video ProcessorIntel® HD Graphics Family
  • Resolution1920 x 1200
  • Bits Per Pixel32
  • Number of Colors4294967296
  • Refresh Rate - Current59 Hz
  • Refresh Rate - Maximum75 Hz
  • Refresh Rate - Minimum50 Hz
  • Adapter DAC TypeInternal
  • AvailabilityRunning at full power
  • StatusThis device is working properly.
  • LocationPCI bus 0, device 2, function 0
  • Device IdPCI\VEN_8086&DEV_4E61&SUBSYS_800F1E50&REV_01\3&11583659&0&10

thee monitors show in settings (although not detected) but no other monitors connected on other than HDMI ports are working eg monitors on usb 3 or usb 3 do not display

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Hugo_Intel
Employee
1,104 Views

Hello Dwdean


Thank you for posting on the Intel Communities. I am sorry you are experiencing issues trying to set up multiple displays on your system with Intel® UHD Graphics. I would like to get more information from your system and configuration to further assist you, please let us know the following:


  • Create a log file with the Intel® System Support Utility and attach it to your reply.
  • Create a System report following these instructions. Only use the instructions under Intel Graphics Command Center (Intel GCC).
  • What ports are you using on the system and what type of cables are you using?
  • Are you using any type of adapter?


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,083 Views

Hello Dwdean

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician. 


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Hugo_Intel
Employee
1,016 Views

Hello Dwdean

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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