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intel UHD not supporting 3400x1440

alirezasalemi
Beginner
214 Views

hello all,

I have a Dell Latitude 3510 with Core i5-10210U and Intel UHD Graphics.

I also have a 34'' Gigabyte monitor with 3440x1440 resolution.

Unfortunately in the intel Graphics Command Center, and in Windows display setting, I only see 2560x1440 and nothing further.

How can I make my laptop to support 21:9 aspect ration?

I also updated my drivers.

Thanks

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1 Reply
n_scott_pearson
Super User Retired Employee
181 Views

We need more information...

First of all, please download and run the Intel System Support Utility for Windows. Select all data categories, generate the report and then have the tool Save the report to a file. Don't try to use the tool's Submit capability; it doesn't work.

Next, from a Command Prompt, use the DirectX Diagnostic tool (dxdiag) to generate and save a report on the graphics configuration.

Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach these two report files to the response post.

...S

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