- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
我的是i7 13650HX
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi LAn_Osaka,
Thank you for contacting Intel Customer Support regarding the Intel Graphics Software not showing graphics card settings on your i7-13650HX system.
I understand how frustrating it can be when the graphics control panel doesn't display the expected options. This is often resolved with a clean driver installation using the latest version.
Please install the newest Intel graphics driver using a clean installation method:
Intel® Arc™ & Iris® Xe Graphics - Windows* (Version 32.0.101.7029)
Download Link: https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html
Clean Installation Steps:
- Uninstall current Intel graphics driver from Control Panel > Programs
- Restart your computer
- Download and install the new driver from the link above
- Restart again after installation
This clean installation should restore the graphics settings panel functionality. More info here:
Clean Installation of Intel® Graphics Drivers in Windows*
If you prefer immediate support or encounter any issues during installation, I can arrange a phone call to provide real-time guidance.
Best regards,
Dean R.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi LAn_Osaka,
I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.
Best regards,
Dean R.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello LAn_Osaka,
Thank you for your follow-up and for providing the screenshot showing the issue that appeared after installing the driver I recommended. I can see that you're still experiencing problems with the Intel Graphics Software, and I appreciate you taking the time to try the suggested solution.
I understand this can be frustrating, and I want to ensure we resolve this properly for you. To provide you with more detailed assistance and work through this issue step by step, I'll be sending you a private email shortly to continue our troubleshooting process.
This will allow us to communicate more effectively and provide personalized support for your specific system configuration.
Best regards,
Dean R.
Intel Customer Support Technician

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page