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intel graphics software没有显卡的设置

LAn_Osaka
Beginner
411 Views

屏幕截图 2025-09-10 124927.png

 

我的是i7 13650HX

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4 Replies
DeancR_Intel
Moderator
370 Views

Hi LAn_Osaka,


Thank you for contacting Intel Customer Support regarding the Intel Graphics Software not showing graphics card settings on your i7-13650HX system. 

I understand how frustrating it can be when the graphics control panel doesn't display the expected options. This is often resolved with a clean driver installation using the latest version. 


Please install the newest Intel graphics driver using a clean installation method: 


Intel® Arc™ & Iris® Xe Graphics - Windows* (Version 32.0.101.7029) 

Download Link: https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html 


Clean Installation Steps: 

  1. Uninstall current Intel graphics driver from Control Panel > Programs 
  2. Restart your computer 
  3. Download and install the new driver from the link above 
  4. Restart again after installation 

This clean installation should restore the graphics settings panel functionality. More info here:

Clean Installation of Intel® Graphics Drivers in Windows*


If you prefer immediate support or encounter any issues during installation, I can arrange a phone call to provide real-time guidance.


Best regards, 


Dean R. 

Intel Customer Support Technician 

 


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DeancR_Intel
Moderator
284 Views

Hi LAn_Osaka,


I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 


Best regards, 


Dean R. 

Intel Customer Support Technician


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LAn_Osaka
Beginner
225 Views

屏幕截图 2025-09-15 133523.png

下载你提供的驱动程序后出现了这个,可以帮我再看看吗

非常感谢你之前的帮助

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DeancR_Intel
Moderator
97 Views

Hello LAn_Osaka,


Thank you for your follow-up and for providing the screenshot showing the issue that appeared after installing the driver I recommended. I can see that you're still experiencing problems with the Intel Graphics Software, and I appreciate you taking the time to try the suggested solution.


I understand this can be frustrating, and I want to ensure we resolve this properly for you. To provide you with more detailed assistance and work through this issue step by step, I'll be sending you a private email shortly to continue our troubleshooting process.


This will allow us to communicate more effectively and provide personalized support for your specific system configuration.


Best regards,


Dean R.

Intel Customer Support Technician


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