Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
公告
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22739 讨论

intel hd graphics control panel

mahme14
初学者
14,778 次查看

i bought new laptop (CYBERPOWERPC Tracer II) with 1070gtx and i already installed update of intel hd graphics

but the problem is intel hd graphics control panel as you see here

even optimus technology nvidia not appear it

but it's appear in device manger

how can i solve this problem

0 项奖励
16 回复数
Stefan3D
名誉分销商 II
12,107 次查看

Check graphics settings in BIOS.

Check device manager for yellow bangs.

Install Intel before NVIDIA driver.

Cyberpower's https://www.cyberpowerpc.com/support/ support forwards to Intel and NVIDIA, so generic drivers should work fine.

Did you install an old Windows 10 version that has trouble with NVIDIA Pascal GPUs?

If so, re-check after "Windows' Fall update" scheduled for tomorrow.

0 项奖励
mahme14
初学者
12,108 次查看

thanks i already check all this above

bios was last update but there's no options of graphics settings

and as you see here in device manager is installed ok

there's no intel hd graphics control panel not on desktop

and windows it's with last update

optimus technology nvidia not working

any idea for solve this problem

0 项奖励
Stefan3D
名誉分销商 II
12,108 次查看

Check the registry, it must contain following entries

[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\Hybrid]

"HybridPlatformRole"=dword:00000002

[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\NVTweak]

"OptimusProfilesInstalled"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\Optimus]

"Installed"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\CoProcManager]

"ChipsetMatchID"="8086xxxxyyyyzzzz"

Numbers in last entry must be same as in

device manager / system devices / Mobile 7th Generation Intel Core Host Bridge - xxxx / Hardware ID

PCI\VEN_8086&DEV_xxxx&SUBSYS_zzzzyyyy

Otherwise run manually

c:\Windows\System32\igfxCPL.cpl

c:\Windows\System32\GfxUIEx.exe

c:\Windows\System32\Gfxv2_0.exe

c:\Windows\System32\Gfxv4_0.exe

0 项奖励
mahme14
初学者
12,108 次查看

thanks for reply and i'll reply for each one

i didn't find this last part root Hybrid so should i create it?

[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\Hybrid]

"HybridPlatformRole"=dword:00000002

i found this so i leave it as same

[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\NVTweak]

"OptimusProfilesInstalled"=dword:00000001

also i didn't find this last part root Optimus so should i create it?

[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\Optimus]

"Installed"=dword:00000001

my ChipsetMatchID="808659101D051030"

[HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\CoProcManager]

"ChipsetMatchID"="8086xxxxyyyyzzzz"

and here pic about

device manager / system devices / Mobile 7th Generation Intel Core Host Bridge - xxxx / Hardware ID

so what must i do?

0 项奖励
Stefan3D
名誉分销商 II
12,108 次查看

At first check if "Windows Fall creators" update coincidentially fixes your issue.

Create a system restore point before you manipulate registry

https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point

"Hybrid" was the predecessor of Optimus. Don't know what this key exactly does.

I would create the keys, reboot, then install GeForce driver on top of the old one.

Regarding ChipsetMatchID - you looked at the wrong location. See my screenshot for reference.

If you don't see sth. similar, install https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility- Intel® Chipset Device Software (INF Update Utility)

0 项奖励
mahme14
初学者
12,108 次查看

i have diffidence here as you see

0 项奖励
Stefan3D
名誉分销商 II
12,108 次查看

dmw2200 schrieb:

i have diffidence here as you see

Ignore the wording, only the number 5910 is relevant. It's the same as in ChipsetMatchID, so at least the chipset driver works correctly on your rig.

Otherwise i'm running out of clues

0 项奖励
mahme14
初学者
12,108 次查看

thanks for replay do you mean there' no solve for my problem in this case?

0 项奖励
ADela4
新手
12,108 次查看

hello my freinds.

i have same issue...i posted this here:

0 项奖励
Stefan3D
名誉分销商 II
12,106 次查看

dmw2200 schrieb:

thanks for replay do you mean there' no solve for my problem in this case?

If no one else here has another idea i suggest to contact CyberPowerPC https://www.cyberpowerpc.com/support/ Support

0 项奖励
ADela4
新手
12,108 次查看

hello guys.

i found a solution for this issue..

you must update your windows to Fall Creator Updates and install latest intel driver!

  • 2 of latest and recently update of intel driver isnt compatible with older windows build and update!

if this problem appeared again you must download and insatall fresh windows 10 with latest update released in october (fall creator update) and install driver...

0 项奖励
mahme14
初学者
12,108 次查看

ok thanks let m try after update

0 项奖励
mahme14
初学者
12,109 次查看

sorry i try it but it doesn't work with me

0 项奖励
idata
员工
12,109 次查看

dmw2200: We are sorry to hear the problem persists. At this point the best thing to do now will be to get in contact directly with Cyberpower for further warranty or technical assistance:

 

https://www.cyberpowerpc.com/company/contact.aspx

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

0 项奖励
mahme14
初学者
12,109 次查看

thanks for replay i already contact with them but i think they didn't know about this problem please if you can contact with them and your explain maybe will be better than me to them

thanks again

0 项奖励
idata
员工
12,109 次查看

dmw2200: You are very welcome. Please try their forum support, you can always refer them to this thread, you will receive peer to peer support and they should be able to further assist you:

https://www.cyberpowerpc.com/forum/ https://www.cyberpowerpc.com/forum/

Any questions, please let me know.

Regards,

 

Alberto R
0 项奖励
回复