Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20603 Discussions

intel hd graphics family code 43

sober21
Beginner
2,855 Views

on a dell laptop inspiron 15 I get a massage "windows has stopped this device code 43

I tried uninstalling and reinstall same result

0 Kudos
5 Replies
Stefan3D
Honored Contributor II
1,525 Views

DELL offers 25 different "Inspiron 15" models.

Can you make a report with https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility for Windows* to find out which one it is?

Advise from https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows

Try these steps first

 

First, try any of the following common resolutions to correct the error:Run a troubleshooterWindows 7 and later: http://aka.ms/diag_device Find and fix problems with devices and hardware

 

Update the device driver Update the device driver from Windows UpdateUpdate the hardware's device driver through http://update.microsoft.com/ Windows Update.

 

Updated the device driver from the vendor's website

Update the device driver from the vendor's website. Follow their installation or update instructions.

  • If the device was preinstalled on the computer, visit the computer manufacturer's website.
  • If the device was installed after the purchase of the computer, visit the device manufacturer's website.
  • If the device was preinstalled on the computer, and the computer manufacturer does not have an updated driver for the device, visit the device manufacturer's website.
Note Make sure that the device drivers that are being installed are compatible with your current Windows version and platform. Error codes in Device Manager

Code 43 "Windows has stopped this device because it has reported problems. (Code 43)"

Cause

One of the drivers controlling the device notified the operating system that the device failed in some manner.

Recommended Resolution

If you have already run the troubleshooters in the "Try these steps first" section, check the hardware documentation or contact the manufacturer for more information about diagnosing the problem.

Reinstall the device driver manually

  1. From Start, search for device manager and select Device Manager from the results.
  2. Right-click the device in the list.
  3. Select Uninstall from the menu that appears.
  4. After the device is uninstalled, choose Action on the menu bar.
  5. Select Scan for hardware changes to reinstall the driver.

Note You may be prompted to provide the path of the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor's website.

sober21
Beginner
1,525 Views

inspiron 3537

I am trying to add an external monitor to the hdmi port

0 Kudos
Stefan3D
Honored Contributor II
1,525 Views

samobe schrieb:

inspiron 3537

Judging from http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-3537/drivers/advanced?os=wt64a Support for Inspiron 3537 | Drivers & downloads you have an Intel HD 4400

If you have updated to Windows 10, try the latest generic driver: https://downloadcenter.intel.com/download/26984/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=81497 Download Intel® Graphics Driver for Windows* [15.40]

If you encounter an error message about validation, install the driver via "have disk method" as described at:

http://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface http://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

0 Kudos
sober21
Beginner
1,525 Views

tried it did not work same massage code 43

0 Kudos
Stefan3D
Honored Contributor II
1,525 Views

Check the device manager for yellow bangs, especially Intel chipset driver.

Try DELL's own diagnostics http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-3537/diagnose?os=wt64a Support for Inspiron 3537 | Diagnostics

0 Kudos
Reply