lag issue

[RizZ1]

installed GTA V from steam . and couldn't even play a single hour it keeps lagging and crashed at the end . tried with default graphics setting

[AlHill]

Why do you not provide some information about your system, like processor model, graphics card, memory, etc.  Much better than us trying to guess.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[RizZ1]

Sorry man totally didn’t notice that the later half didn’t got posted
I5 12400
Arc a750
Windows 10
Samsung evo plus 500gb

[ACarmona_Intel]

Hello RizZ1,

We greatly appreciate your posts in our Intel communities.

We understand that you are having issues with your system as you have installed GTA V from Steam and the system keeps lagging and crashes at the end.

As for the troubleshooting steps, you have tried the default graphics setting, but the issue still persists.

In order for me to isolate the issue and provide the best solution, kindly provide the following information:

• When did the issue start?
• Was the system working fine before?
• Does the issue only happen in GTA V?
• Have you made any changes, like software, settings, drivers, recent installations, or hardware upgrades, that resulted in this issue?
• Please provide us with your SSU, as it would really help us if we could get more information about your system.

Kindly do the following:

1. Download the Intel® System Support Utility and save the application to your system.

https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html

2. Open the application, tick Everything, and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.

3. To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.

4. Attach the text file here.

Thank you, and have a great day ahead!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello RizZ1,

We are checking in with you on the lag issue we are having in case you have any additional queries or require further explanation. Please know that we would be happy to assist you if you have any.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello RizZ1,

We are checking in with you on the lag issue that we have, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello RizZ1,

If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead!

Best regards,

Carmona A.

Intel Customer Support Technician