Graphics
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laptop acer aspire3 i5 10th

abdo24
Beginner
504 Views

Hello, I have purchased a new laptop acer ispire3 i5 10th, but the games that I download do not work as I see them on YouTube, although I updated the bios and Windows and downloaded the drivers of the graphics card, please reply

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Andres_Intel
Employee
480 Views

Hello abdo24,

  

 

Thank you for posting on the Intel®️ communities. I know that you have issues with some games with your Intel® Graphics Card, as a gamer I understand hat this is annoying, I will be more than glad to help you.  

 

To understand the issue ins a better way, please answer the following questions:


 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
440 Views

Hello abdo24,

 

 

Were you able to run Intel® (SSU)?   

Let us know if you still need assistance.    

  

 

Best regards,   

 

Andres P.   

Intel Customer Support Technician 


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Andres_Intel
Employee
413 Views

Hello abdo24,

 

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

  

Best regards, 

 

Andres P.   

Intel Customer Support Technician 


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