non sound after updates

[Heino888]

After updating windiws 10 and 11 intel stts sound technology drivers in my dell latitude laptop all sound was lost

[Jean_Intel]

Hello Heino888

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

For drivers and support for Intel® Smart Sound Technology on your laptops, we recommend that you refer back to your motherboard vendor (OEMs) for your laptop as they can provide you with the required support.

Best regards,

Jean O. 

Intel Customer Support Technician

[Heino888]

T

Dear Jean,

I dId what you adviced and Dell OEM solution to upload their recommended files solved the problem finally after about a 8month without sound.

Thanks,

Heino888

[Jean_Intel]

Hello Heino888,

Thank you for letting us know that the issue is now solved. Maybe fellow community members may find this information helpful. Since the issue is now solved, we will proceed to close this thread. In case you need more information, please open a new question, as this thread will no longer be monitored.

Remember that if you experience issues with Intel® STT, you should report the problem to your system manufacturer.

Best regards,

Jean O. 

Intel Customer Support Technician