problem start game rocket league gpd win linked to tv

[smant1]

Hello to everyone, i have a problem when i connect gpd win to tv.con hdmi cable

When I start the game rocket league on the screen I get the following message: Failed to create the D3D9 Device! This can happen if the desktop is locked, exiting.sul gpd win without connecting it to the tv works all well. Even with the half life 2 demo downloaded from steam the game starts you hear the sound but the screen stays black. it happened?

chipset video card:intel graphics 405

[idata]

Hello steffas,

I understand you are getting an error message while playing Rocket League. Let me apologize for any inconvenience this issue may be causing to you. In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box. Regards,Fred D.

[smant1]

the problem does not occur while playing, but when the game starts, the message is the first thing that is displayed after clicking on the rocket league.exe

[idata]

Hello steffas,

Would you please attach the Intel® System Support Utility so I can assist you better? Thanks

[smant1]

answering to your email, attach the file produced by the intel system support utility with the configuration of the handy laptop in possession

[idata]

Hello steffas,

Thanks for the information you sent to me. Issue appears to be happening on 3rd party graphics controller too. Please try the troubleshooting steps other customers suggest in the following links https://steamcommunity.com/app/252950/discussions/3/2579854400733407669/ https://steamcommunity.com/app/252950/discussions/3/2579854400733407669/ https://steamcommunity.com/app/252950/discussions/3/2579854400733407639/ https://steamcommunity.com/app/252950/discussions/3/2579854400733407639/ The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there. Let me know if issue persists or not. Regards,Fred D.

[smant1]

thank you very much, I solved the second link you suggested in the email received. Thank you so much

[idata]

Hello steffas,

I am glad to hear the issue has been fixed. Do not hesitate to contact us back if you have any other inquiry. Regards,Fred D.