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problem updating graphics driver

KHans12
Beginner
‎12-30-2014 12:42 PM
1,437 Views

I currently have the Intel HD Graphics Driver Version 9.17.10,2875 and am running Windows 7 Professional. I need to update my graphics driver and have attempted to do so with the Intel Driver Update Utility 2.0. With this utility I run "auto detect and recommend drivers" which shows Intel HD Graphics Driver for Windows 7 Version 10.18.10,3496 is the recommended latest driver available for my system. When I attempt to download the recommended graphics driver I almost immediately "time out" with no download. (Oddly perhaps, in the update utility the currently installed version area is blank). I need help updating my graphics driver!

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Kevin_M_Intel
Employee
‎12-31-2014 06:23 AM
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Hello Kentrick,

I would like to have more information about your system so can you provide the dxdiag report?

How to get it?

Dxdiag Report: Type dxdiag in Start Menu> open> Save> Attach using Advanced Editor Options.

Kevin M

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