problems with resident evil games

[Jan226]

Hi everyone, I have tested all the Resident Evil games from Resident Evil 4 "the old version from 2004" to 9 now. During testing I have found that resident Evil 2 remake and resident evil 9 are not playable on igpu arc "intel Core Ultra 155H" Not under any resolutions or graphics settings and with fsr. But for some reason, resident evil 7 and 8 work without any problems even on higher graphics. Does anyone know why this is the case or if it is a graphics driver error? I have also tested all the games with the amd z2 A and they all work flawlessly. see video attached

[ArchieD_Intel]

Hi @Jan226,

Based on our assessment, the game is outside the system requirements set by the developer. It would be best to consult with the game developer if they will be adding support for the reported iGPU.

I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Engineer