Graphics
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screen issue problem

yryah
Beginner
669 Views

this issue happened in many other places. I don't what is the issue, is it a graphics problem or what? I've tried using malware detector like malware byte and spyhunter but there wasn't any malware causing this issue. By the way, it doesn't happen in desktop or file exploral or important places, it only happen in some softwares.

 

Screenshot 2023-06-25 024149.pngScreenshot 2023-06-11 021101.png

 

 

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Jose_Intel
Employee
574 Views

Hello yryah

 

We hope you are doing fine. 

 

Were you able to check the previous post? 

Let us know if you still need assistance. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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Jose_Intel
Employee
629 Views

Hello @yryah

 

Thank you for posting on the Intel️® communities.   

 

I am sorry to hear that you have problems with some applications, and I’ll be more than happy to help you.

 

Please answer the following:

·       Was it working before?

·       Did you make a software change that might’ve caused the issue?

 

Please run the Display Driver Uninstaller (DDU), you will fin the instructions there.

 

Then, perform a Clean Installation of Intel® Graphics Drivers in Windows*

 

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

 

Best regards,

Jose B.

Intel Customer Support Technician


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Jose_Intel
Employee
575 Views

Hello yryah

 

We hope you are doing fine. 

 

Were you able to check the previous post? 

Let us know if you still need assistance. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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Jose_Intel
Employee
543 Views

Hello yryah

 

We hope you are having a nice day. 

  

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards. 

Jose B.  

Intel Customer Support Technician. 


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