Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20600 Discussions

unsupported graphics card (OpenCL)

PleaseHelpMe
Beginner
‎10-02-2020 04:07 AM
837 Views

i run windows 10 64 bit with an optiplex 990 capable of an intel core 17 2600 and an intel HD graphics 2000, whenever i run GPU-Z to try and troubleshoot it says that it cant compute (or compute with) OpenCL nor CUDA, CUDA is fine if OpenCL doesnt work and CUDA does then its fine, if CUDA doesnt work and OpenCL does then its fine, but in this case NONE of them are compatible, the software doesnt accept OpenGL

Labels (1)
Labels:
Preview file
14 KB
0 Kudos

Link Copied

1 Reply
AlHill
Super User
‎10-02-2020 04:21 AM
833 Views

Your i7-2600 and HD 2000 graphics are not supported on Windows 10.  The only driver available is the Microsoft Generic Driver which lacks performance and features.

A possible solution for you is to install an add-on graphics card, like nvidia, which is still supported.

 

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.