Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22828 Discussions

valorant & counter strike 2'de düşük fps ve takılma sorunu

bahtsızbedevi
Beginner
517 Views

İyi günler,

Valorant ve counter strike oynarken ani fps düşüşleri ve takılma sorunu yaşıyorum sürücüleri kontrol etttiğimde herhangi bir sorun gözükmüyor yardımcı olabilecek biri var mı?
Şimdiden iyi forumlar
( Intel Arc B580 ekran kartı işlemci intel i3 13100f)

Labels (1)
0 Kudos
3 Replies
ArchieD_Intel
Moderator
458 Views

Hi bahtsızbedevi,

 

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

 

  • When did the issue start? Was it after a specific driver update or game patch?
  • What are the troubleshooting steps that you tried so far?
  • Is the Resizable Bar enabled?
  • Have you used DDU to completely remove all residual drivers and installed a new one?
  • Have you tried adjusting the graphics settings?
  • Could you provide a screenshot of your in-game display and graphics settings?
  • Which gaming platform did you use to download the game?

 

I would also like to obtain 3 CapFrameX log to thoroughly analyze the FPS performance. Kindly ensure that the game would run for a minimum of 2 minutes each.

 

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

 

If you have any questions, please let us know. Thank you.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


0 Kudos
ArchieD_Intel
Moderator
355 Views

Hi bahtsızbedevi,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

 

Best regards,

 

Archie D.

Intel Customer Support Technician


0 Kudos
ArchieD_Intel
Moderator
320 Views

Hi bahtsızbedevi,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


0 Kudos
Reply