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There is an update for the video driver on my laptop, but upon installation I was told to manually remove the old driver first. How do I do that without losing video before installing the new driver?
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Hi Bill_S,
I found this case missing in our queue.
In regards to your question, after uninstalling and delete the current graphics driver from device manager window, your OS will use a generic driver. You will have display.
Regards,
Mike C
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Hi Bill_S,
I am following your case. Let me know if I can help you with anything else.
Mike C

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