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video driver update question

BSchm4
Beginner
2,527 Views

There is an update for the video driver on my laptop, but upon installation I was told to manually remove the old driver first. How do I do that without losing video before installing the new driver?

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idata
Employee
1,679 Views

Hi Bill_S,

 

 

I found this case missing in our queue.

 

 

In regards to your question, after uninstalling and delete the current graphics driver from device manager window, your OS will use a generic driver. You will have display.

 

Regards,

 

Mike C
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idata
Employee
1,679 Views

Hi Bill_S,

 

 

I am following your case. Let me know if I can help you with anything else.

 

 

Mike C

 

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